Returns & Refunds policy

Overview
You may request a return within 30 days of delivery. If more than 30 days have passed since your order was delivered, we cannot accept a return unless otherwise required by applicable law.
To be eligible for a return, the item must not have been worn beyond trying on for fit, and must be unwashed, undamaged, and in its original condition. Original packaging should be included whenever possible.
Please contact us before sending any item back. Returns sent without prior authorization may not be accepted.

Non Refundable Cases
We cannot accept returns or issue refunds in the following cases:

• Orders that are still in transit and have not yet been delivered, unless the package is confirmed lost by the carrier.
• Items damaged through normal wear, misuse, improper care, alteration, deliberate cut, stab, impact, or other protective performance testing, or accidental damage after delivery.
• Items returned more than 30 days after delivery, unless otherwise required by applicable law.
• Items returned without prior authorization.If an item arrives damaged, has a manufacturing defect, or you receive an incorrect item, please contact us as soon as possible.

For claims concerning damage, defects, or incorrect items present at delivery, you must provide your order number, clear photos showing the issue, and an unboxing video showing the package being opened and the condition of the item when first received.
For shipping damage, please also provide clear photos of the outer packaging and shipping label.
The unboxing video is required to verify the condition of the item upon delivery and help determine whether the issue occurred before or after the package was received, except where applicable law provides otherwise.
Damage caused by normal wear, misuse, improper care, alteration, deliberate protective performance testing, or accidental damage after delivery is not considered a product defect.

Refunds
Once your return is received and inspected, we will notify you by email.
If your return is approved, your refund will normally be processed within 3 business days and issued to your original payment method.
The actual posting time may vary depending on your bank or payment provider.

Missing Refunds
If you have not received your refund after confirmation:

• Check your bank account again.
• Contact your credit card company.
• Contact your bank or payment provider.

If you still have not received your refund, please contact us at [email protected]

Exchanges
We do not offer direct exchanges for changes in size, fit, color, style, or personal preference.
If you would like a different size or item, please request a return and place a new order for the preferred product.

Return Shipping Costs
Return shipping costs are the customer’s responsibility. We do not provide prepaid return labels unless otherwise required by applicable law.
Original shipping costs, if any, are non refundable except where required by applicable law.
The correct return address will be provided after your return request has been authorized. Please do not send any item back without contacting us first.
We strongly recommend using a tracked shipping service and keeping the tracking information until your return has been completed.

Need Help?
For questions about returns or refunds, please contact: [email protected]