Returns & Refunds policy

Overview

You may request a return or refund within 30 days of delivery. If 30 days have passed since your order was delivered, we cannot accept returns or issue refunds.

To be eligible for a return, the item must be unused, in its original condition, and returned with its original packaging when possible. Please contact us before sending any item back. Returns sent without prior authorization may not be accepted.

Non Refundable Cases

We cannot accept returns or issue refunds in the following cases:

• Orders that are still in transit and have not yet been delivered, unless the package is confirmed lost by the carrier.
• Items damaged due to customer misuse, improper care, or normal wear and tear.
• Items returned more than 30 days after delivery.
• Items returned without prior authorization.

Refunds

Once your return is received and inspected, we will notify you by email. If your return is approved, your refund will be processed within 3 business days.

Refunds will be issued to your original payment method. The actual posting time may vary depending on your bank or payment provider.

Missing Refunds

If you have not received your refund after confirmation:

• Check your bank account again.
• Contact your credit card company.
• Contact your bank or payment provider.

If you still have not received your refund, please contact us at [email protected].

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong item. Please contact us at [email protected] for exchange instructions.

Shipping Costs

Return shipping costs are the customer’s responsibility unless the item is defective, damaged, or incorrect.

Original shipping costs, if any, are non refundable.

The correct return address will be provided after your return request is authorized. Please do not send returns without contacting us first.

Need Help?

For questions about refunds and returns, please contact: [email protected]