Privacy Policy

This Privacy Policy explains how InvisArmor collects, uses, shares, and protects personal information when you visit InvisArmor.com, place an order, contact us, or use our services.
InvisArmor.com is operated by REXQIL LTD, trading as InvisArmor. For the purposes of applicable data protection laws, REXQIL LTD is the data controller responsible for determining how and why personal information is processed in connection with InvisArmor.com and our services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.

I. Information We Collect
Depending on how you use our website and services, we may collect the following information:

Name, email address, telephone number, billing address, and shipping address.
Account information if you create an account.
Order details, products purchased, transaction information, returns, refunds, and customer service communications.
Information you provide through contact forms or other forms on our website.
Device and usage information, including IP address, browser type, device type, operating system, approximate location, time zone, pages viewed, referring websites or search terms, and interactions with our website.
Cookie identifiers and similar information used for website functionality, analytics, security, and advertising measurement.
Information received from payment providers, shipping providers, analytics services, advertising platforms, and other service providers where necessary to operate our website and services.

Payment processing is provided by third party payment providers. We receive transaction information necessary to process and support your order, but we do not intentionally store full payment card details on our website.

II. How We Use Your Information
We may use personal information to:

Process, confirm, fulfil, and deliver orders.
Process payments, returns, refunds, and other transactions.
Provide customer support and respond to enquiries.
Manage customer accounts.
Communicate important information relating to an order or service.
Detect and prevent fraud, abuse, unauthorized activity, and security threats.
Maintain and improve our website, products, and services.
Understand how visitors use our website and improve the customer experience.
Measure website traffic, advertising performance, and marketing effectiveness.
Send marketing communications where permitted and where any required consent has been obtained.
Operate InvisArmor Guard where you choose to use that service.
Comply with applicable legal, tax, accounting, regulatory, and law enforcement requirements.

III. Legal Bases for Processing
Where applicable data protection law requires a legal basis, we may process personal information based on:

Contract — when processing is necessary to complete an order, provide a requested service, deliver products, process returns, or provide customer support.
Legitimate Interests — where processing is reasonably necessary to operate and improve our business, protect our website, prevent fraud, understand website performance, or provide effective customer service, provided those interests are not overridden by your rights.
Consent — where you have given consent for activities such as certain marketing communications, cookies, analytics, or advertising technologies where consent is required.
Legal Obligation — where information must be processed or retained to comply with applicable laws, tax requirements, accounting obligations, legal claims, or regulatory requirements.

You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.

IV. Cookies, Analytics & Advertising Technologies
We use cookies and similar technologies, including pixels, scripts, tags, and local storage, to operate and secure our website, remember preferences, analyse website usage, and measure advertising performance.
These technologies may be provided by third party analytics, advertising, and technology providers.
Some technologies are necessary for the website to function, including shopping cart, checkout, security, and account functionality.
Other technologies may be used to understand how visitors interact with the website, such as pages viewed, navigation patterns, session activity, and website performance.
We may also use advertising and measurement technologies to understand the effectiveness of our advertising and marketing activities.
Where applicable law requires consent for a particular technology or purpose, we will rely on consent or provide applicable choices before using that technology for that purpose.
Depending on your location, you may also have the right to object to or opt out of certain analytics, advertising, targeted advertising, or similar processing.

V. InvisArmor Guard
If you use InvisArmor Guard, we may process information necessary to provide the service, such as:

Your name and contact information.
Safety timer settings and scheduled confirmation times.
Confirmation status and response activity.
The name and contact information of a person you designate to receive Guard alerts.
Alert and delivery records necessary to operate and troubleshoot the service.

Guard information is used to provide the requested safety check in and notification functionality and to maintain the security and reliability of the service.
If you provide another person’s contact information for Guard, you are responsible for ensuring that you are permitted to provide that information and, where appropriate, that the person has been informed that their information may be used to receive Guard notifications.
We do not use Guard contact information for unrelated marketing purposes.

VI. How We Share Information
We may share personal information only where reasonably necessary to operate our website, fulfil orders, provide services, protect our business, or comply with legal requirements.
Recipients may include:

Payment processors and financial service providers.
Website hosting and infrastructure providers.
Website security and fraud prevention providers.
Analytics and website performance providers.
Advertising and marketing platforms.
Shipping, logistics, fulfilment, and tracking providers.
Email, messaging, and communications providers.
Technology providers supporting InvisArmor Guard.
Professional advisers, regulators, authorities, or law enforcement agencies where legally required.

We require service providers to process information only for appropriate purposes and subject to applicable contractual and legal requirements.
We do not sell personal information for money.
However, certain uses of advertising or measurement technologies may be considered a “sale,” “sharing,” or targeted advertising under the laws of some jurisdictions even where no money is exchanged. Where applicable, you may have the right to opt out of such processing.

VII. International Data Transfers
Because we operate internationally and use service providers in different countries, personal information may be processed or stored outside your country of residence.
Where applicable law restricts international transfers of personal information, we use an applicable lawful transfer mechanism or appropriate safeguard.
These safeguards may include recognized adequacy arrangements, contractual safeguards, or other mechanisms permitted under applicable data protection law.

VIII. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Retention periods may vary depending on the type of information and may take into account:

Order fulfilment and customer service requirements.
Returns, refunds, and disputes.
Fraud prevention and website security.
Accounting and tax requirements.
Legal and regulatory obligations.
Establishment, exercise, or defence of legal claims.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it where appropriate.

IX. Your Privacy Rights
Depending on where you live and the applicable law, you may have rights regarding your personal information, including the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Request restriction of certain processing.
Object to certain processing.
Request data portability where applicable.
Withdraw consent where processing is based on consent.
Opt out of certain targeted advertising, sharing, or similar processing where applicable.
Exercise rights relating to certain automated decision-making where applicable.
Submit a complaint to the relevant data protection authority.

These rights may be subject to exceptions or limitations under applicable law.
To exercise a privacy right, please contact us at [email protected]. We may need to verify your identity before completing certain requests.

X. Fraud Prevention & Automated Systems
We and our payment, security, and fraud prevention providers may use automated systems to identify potentially fraudulent, unauthorized, or suspicious transactions and activity.
These systems may use information such as transaction details, device information, IP address, account activity, and payment related risk signals.
In some circumstances, this may affect whether a payment or transaction can be completed.

XI. Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, electronic storage system, or wireless network can be guaranteed to be completely secure.
You are responsible for keeping your account credentials and passwords confidential and for taking reasonable steps to prevent unauthorized access to your account.

XII. Third Party Links
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices or content of third party websites. When you leave our website, we encourage you to review the privacy information provided by the relevant third party.

XIII. Legal Disclosure
We may disclose personal information where required or permitted by applicable law, including where reasonably necessary to:

Comply with a legal obligation, court order, or lawful government request.
Prevent or investigate fraud, abuse, or security incidents.
Protect our rights, property, customers, or others.
Establish, exercise, or defend legal claims.

XIV. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or legal requirements.
The updated version will be posted on this page. Where required by applicable law, we will provide additional notice before material changes take effect.
We encourage you to review this Privacy Policy periodically.

XV. Contact Us
If you have questions about this Privacy Policy, how your personal information is used, or wish to exercise a privacy right, please contact: [email protected]